[Resolved]  Tikona — no response no help on complaint raised on march 9th 2018.

No response no help on complaint raised on march 9th 2018. I am not going to write the whole thing again. Please refer to the complaint dated march 9th 2018. Tikona has never helped or resolved my issues including now. Tikona has been the worst company i have ever been and i am not just saying. My registered contact number is [protected] and my service id is[protected].
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Apr 21, 2018
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2018
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We have checked and found that your account has been terminated as per your request.

Post devices recovered from your premises, full and final settlement amount will be concluded.

Regards,
Tikona Care.
Mar 18, 2018
Updated by Swapnali Khanvilkar
Tikona will never resolve anything. I posted my entire query and concern but tikona has not even acknowledged it. Shame on you.
Mar 18, 2018
Updated by Swapnali Khanvilkar
What you responded with has no acknowledgement over what I said. Brainless company and executives.
Verified Support
Mar 19, 2018
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona,

We have checked and found your account has been terminated as per you request.

As Full & Final Settlement has been concluded no dues are pending for your account.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.
Verified Support
Mar 20, 2018
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on Mar 18, 2018. Kindly share your details with us for further assistance.

Regards,
Tikona Care.
Verified Support
Mar 20, 2018
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona,

We have checked and found your account has been terminated as per you request.

As Full & Final Settlement has been concluded no dues are pending for your account.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.
Complaint comments 

Comments

I pay for 7mbps plan @950 some thing &
i get o.45 to 1.5 mbps (hell network)

Tikona Digital Networks Customer Care's response, Mar 19, 2018
Verified Support
Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.

Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.

Regards,
Tikona Care.
Tikona Digital Networks Customer Care's response, Mar 20, 2018
Verified Support
Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on Mar 19, 2018. Kindly share your details with us for further assistance.

Regards,
Tikona Care.
Tikona Digital Networks Customer Care's response, Mar 21, 2018
Verified Support
Dear Subscriber,

Greetings from Tikona.

We have not received your information; hence we consider this case closed from our end.

We now request you to share your detail on our official Tikona Forum - forum.tikona.in

Regards,
Tikona Care.
I have taken a internet plane of 6 mbps but they provide only 64kbps at a cost of 800rupees per month
Tikona Digital Networks Customer Care's response, Mar 19, 2018
Verified Support
Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.

Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.

Regards,
Tikona Care.
Tikona Digital Networks Customer Care's response, Mar 20, 2018
Verified Support
Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on Mar 19, 2018. Kindly share your details with us for further assistance.

Regards,
Tikona Care.
Tikona Digital Networks Customer Care's response, Mar 21, 2018
Verified Support
Dear Subscriber,

Greetings from Tikona.

We have not received your information; hence we consider this case closed from our end.

We now request you to share your detail on our official Tikona Forum - forum.tikona.in

Regards,
Tikona Care.

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