Tikona — No service even upon repeated complaints

Address:Chennai, Tamil Nadu

I had been using Tikona for over 6 months, recently i got an issue with my broadband, so i called the customer care and informed them about the problem, they intimated me that engineer will visit my place and resolve the issue, yet no one turned up.i had been calling them over a week daily, yet i get the same answer from these CC.I mailed to (j.[protected]@tikona.in) and still there is no response from these guys.I heard about the poor service from tikona earlier, now i myself facing the same. I need some kind of response from these guys before i even switch the ISP.Kindly do help Details Name : Nithesh User id : [protected] Area : Chennai
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Nithesh,

Greetings from Tikona.

Please be assured that your concern listed Feb 16, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Good u report the problems.
Dear Mr. Gopalan,

Greetings from Tikona.

We have noted your feedback and will share the same with our respective team.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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