Tikona — No service provided and harassment by sending useless bill and court case threat calls | |||
Hi, I bought the Tikona broadband connection by paying 2000 Rs in Nov 2014. They did not provide any reliable service and it dint even work for 10 days. After a month, I asked them to disconnect line on Dec 2014. They were supposed to refund me my money which they dint and on top of these they sent me an email saying I have to pay 1500 Rs more for not refunding the device. They dint refund me my money, nor did they sent any person to collect the device and on top of that they are harassing by making false court case . Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 10 Comments | |||
Comments
No update received till yet
Dear Subscriber,
This is a gentle reminder to follow-up on your concern listed on Mar 2, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMAR0135 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Mar 2, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMAR0135 in the subject line.
Regards,
Tikona Care
Dear Mr. Thaker,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 1155.97/- which includes CPE penalty charges as the devices were not recovered.
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 1155.97/- which includes CPE penalty charges as the devices were not recovered.
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Frequent disconnection and login issue.
I am facing the issue of login and authentication failed since i took the Tikona connection in April, today when i tried to change the login set up to automatic, since then the connection is getting disconnected on its own.Even after calling the customer care, not satisfied with their response.Need help.
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMAR0135 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care