Tikona — No service so refund needed

Address:A22 Sumeru City Mall Opposite Krishna Township Mota varachha Surat

I bought connection as on 21st Jan., 2021. My Registred no with tikona is [protected]. after connection set up there is too much network error comes on daily basis and also i have made complaints in tikona when ever error comes still no resolution provided by tikona. even after complaint to CEO too. i do not want to use services so refund my money which i have paid for 1year of rs 5250. for complaint reference please find attached copy of whole conversation on mail

please do the needful on urgent basis so i can buy some other connection
+3 photos
Was this information helpful?
No (0)
Yes (0)
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2021
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
Apr 09, 2021
Updated by ncvaghela
You did not response on mail and asking for lodge complaint on your site, how can i trust you. reply me here so everyone can know about your third class service ever.
Jun 07, 2021
Updated by ncvaghela
still no response from the tikona after so many complaints and even not bothered to reply anywhere.

Complaint comments 

Comments

Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
ncvaghela's [Complaint's author] reply, Apr 17, 2021
Refund my money which you have charged for one year and you guys are saying no on mail that you will be stopped charging after 22 January 2022. its a one year long period. if you want i can share that conversation here

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information