Tikona — no shifting of connection even after 5 days and giving wrong commitments

Address:Kharadi, Pune, Maharashtra, 411014

I have raised shifting request from tikona portal on 3rd oct morning and even called tikona customer care on sat, sun, Monday 3 times a day
But they are just prolonging and haven’t seen any active response from them.
So I am going with another broadband who can think on customer needs so please repay my amount of 1644/-
Tikona ID :- [protected]
Name :- Mahesh Jagatap

They have given wrong commitments event time when I called them and not even listening to me.
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Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2019
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
Nov 05, 2019
Updated by vattikutibobby
Any update on this issue ?
Nov 05, 2019
Updated by vattikutibobby
I have already called 20 times and even they visited my place and mentioned it’s not feasible to shift the connection to my new location
So please repay my amount or configure the connection in my new location
Feb 13, 2020
Updated by vattikutibobby
I am not able to file compliant in tikona forum as it’s showing my account is already exists and inactive not sure why
Please update on my issue here
Complaint comments 

Comments

I have already called 20 times and even they visited my place and mentioned it’s not feasible to shift the connection to my new location
So please repay my amount or configure the connection in my new location
I am not able to file compliant in tikona forum as it’s showing my account is already exists and inactive not sure why
Please update on my issue here

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