[Resolved]  Tikona — No signal available

Address:641039

I have requested for new connection, the person from tikona came and checked. He said that the signal is very low, so we can't provide you the connection. Though the tikona tower is 30-40 meters away from my home which is placed in 2nd floor. If it is placed in 5th floor of any other we could get the connection. They looking for their comfortable, not for the users. Very disappointed.
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Aug 22, 2016
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2016
Tikona Digital Networks Customer Care's response
Dear Mohankumar,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJL1960 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Verified Support
Jul 22, 2016
Tikona Digital Networks Customer Care's response
Dear Mohankumar,

This is a gentle reminder to follow-up on your concern listed on July 19, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJL1960 in the subject line.

Regards,
Tikona Care
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