[Resolved]  Tikona — no signal even after complaint

Address: New Delhi, Delhi

Hello, My name Chandra Bhushan Pandey and I took the connection of Tikona Broadband connection on 8 Dec. I am sorry to say that unfortunately after installation of this connection I rarely got good signal in beginning of connection but just after 20 days a was unable to get even single signal, As I have talked customer care executive many time but even though I could not get resolution, I am very disappointed of this connection, I only used this connection 20 days after the installation. If I will not get the resolution very soon then I will take legal action on the Company because it is really harassing for me, One more thing, I want to point out here that I always get SMS and call for money collection but Company has never call me up for any troubleshoot even after lodging complaint to customer care, So now hopefully I will get better solution and I am waiting for kind response from Company end. USER ID- [protected] Thanks & Regards Chandra Bhushan Pandey Mobile- [protected] Email-id: [protected]@outlook.com
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Aug 7, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
 
2 Comments

Comments

Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed May 07, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Pandey,

Greetings from Tikona.

With regards to your concern, we confirm that your disconnection request is in process.

Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards
Tikona care

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