Tikona — No solution provided for inactivity of the account

nitnav

from Bengaluru, Karnataka

Address:	Surat, Gujarat, 395007
Website:	www.tikona.in

My user id is [protected] and i have changed plan of 1 month 4mbs 650rs to 1 year 4mbs 250gb 4500 rs and tikona has confirmed that they have recieved the amount but account still showing inactive sometimes in day time and some time in night .This problem is continuing for past 1 week and i am calling daily to customer care but still there is no permanent solution from them .They are fooling daily that they will resolve the problem but still no resolution.Kindly help

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Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed Mar 21, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Subscriber,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care