[Resolved]  Tikona — No speed at all,connectivity degraded

Address:Mumbai City, Maharashtra
Website:tikona.in

Id no [protected]
i was facing speed issues. so i checked my speed from both tikona speed tester and bsnl speed tester. both were showing different speeds. Tikona deceives us, the speeds they show are absolutely fake.. we get a lot lesser than shown.Infact when i called them regarding the same they were not ready to accept the same and kept on disconnecting the calls and asked me to call wifi router department. the wifi router people also couldnt answere regarding the bsnl thing. and kept on disconnecting the call. THIS IS MY SECOND COMPLAINT BUT NO REACTION FROM THESE PEOPLE.

THIS IS FAR BY THE WORST CUSTOMER CARE PEOPLE I HAVE SEEN IN MY ENTIRE LIFE.REPEATED COMPLAINTS HERE ALSO HAVE NOT HELPED. UNSUPPORTIVE, CHEATS, FRAUD, DECEITFUL COMPANY.
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Nov 13, 2016
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2016
Tikona Digital Networks Customer Care's response
Dear Ms. Nakhate,

Greetings from Tikona.

We would like to inform you that resolution of your technical complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care
Verified Support
Oct 09, 2016
Tikona Digital Networks Customer Care's response
Dear Ms. Nakhate,

Greetings from Tikona.

Kindly note, the technical issue reported by you has been successfully resolved.
Currently you are able to access uninterrupted services and no issue is observed in the backend.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
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