Tikona — no support from customer care

Address:A2, Aishwarya Greens, Saswad Rd, Maharashtra Vidhyut Department Quarters, Pune, Maharashtra, 412308

I am facing frequent disconnect with my connection. The internet keeps disconnecting every 15-20 mins.
I have been raising complaints for past 3 wees and it is marked resolved next day without any support or proper resolution.
I have tried contacting them via their customer care no. email address and their
My Tikona app.

User ID : [protected]
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Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2019
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
Aug 28, 2019
Updated by rajk1412
I still have not received proper support. I had raised complaints via Email and Tikona App.
Also, I tried calling customer care which kept me waiting for 7-8 mins and then call was disconnected.
It has been more than 3 weeks. I will be taking more strong actions now. I will take up with TRAI too if the issue is not fixed by this weekend.
Aug 28, 2019
Updated by rajk1412
Please find few of the complaint numbers, all these are closed without checking with me:
1-[protected]
1-[protected]
1-[protected]
1-[protected]
1-[protected]
1-[protected]
Sep 10, 2019
Updated by rajk1412
Still no support.
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    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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