[Resolved] Tikona — No Terms and Conditions | |||
I've wanted to update my Tikona so I visited tikona portal page : https://login.tikona.in/userportal/login.do? Over there were recommended plans : *Our Recommendation to your existing plan – Click Here When I clicked on "Click here" I was sent to following page : https://apps.tikona.in/RPM/RatePlanDetailsAction.do Over there I got 4 recommended plans and so I choose one out of 4. When I selected one option I got a lot of information loaded such as my outstanding charges from previous bill cycle, I agree Click here to check Terms & Conditions, and also Make Payment button. I decided to read terms and conditions by clicking on "Click here to check Terms and Conditions" and I found out there are no Terms and Conditions the page doesn't exist !! http://tikona.in/for-homes-wireless-broadband-termsandconditions-national Tikons is so easily cheating people into accepting terms and conditions when it didn't even exist !! Tikona really needs to take this seriously ... Their service is poor, their website management is poor, they don't answer your calls keep you on hold minimum 15 - 20 minutes and also disconnect call without answering. They will not help you if your Internet is working proper at the time they are testing ... No matter how many times you complaint. Internet has so many interment problems that it's practically hard even to browse Internet ... Only good for downloading. Even while writing this complaint I've to copy paste the content in Notepad .. Coz I don't know while submitting page Internet might not work properly and as a result nothing loads and page goes to blank ... !! TIKONA SUCKS big time and are cheaters and liers and thievs !! Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Dear Akshay,
This is a gentle reminder to follow-up on your concern listed on Mar 15, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMR1283 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Mar 15, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMR1283 in the subject line.
Regards,
Tikona Care
Dear Mr. Malhotra,
Greetings from Tikona.
With regards to your concern, we confirm your plan has been changed successfully from ADBBM699 to ADBBM4M750 on March 19, 2015.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm your plan has been changed successfully from ADBBM699 to ADBBM4M750 on March 19, 2015.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMR1283 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care