[Resolved]  Tikona — Noc awaiting

This is the most pathetic company and services I have come across, your crappy customer care number never allowed me to talk to any of your executive ever in my experience with Tikona. I have raised thousands of complaints on your stupid app and even tried calling but from your end i always received that your complaint has been resolved automated message however it never got resolved I spoke to the agent who came to shift router to my new location but he couldn't even help me he told me the same that i have to register the complaint on app . And as usual it was of no help . And then after complaining thousands times and getting no good response i finally went on your app to disconnect the service and I did not receive a single option to put disconnection request. Then I got myself a new service provider which is by the way million times better than you guys . And then you guys keep harassing me for payment while I never used your stupid device after my plan was over i even paid you guys extra for changing speed of my plan and you charged me extra for it and yet the service was pathetic because of your worst network connection i almost lost my job and then starts your endless calls, texts and emails for harassment while I was pregnant i was not allowed to deal with any kind of stress dur to my severe pregnancy condition yet somehow I tried to attend one of your executive call and while I was talking to her she hung up on me in between i went through a c- section surgery and a lot of other issues because of which it was difficult for me to keep up with you and now after all your pathetic services given you had the audacity to put a legal charge on me . I need to know what happened to the deposit I gave you for router. And when I made the payment I'm getting text that my service is activated again. I want you guys to come and take your stupid device from my registered address and provide me my router deposit the bill of what amount you have charged me which is Rs. 4598/- and an NOC from tikona stating that i have nothing due with your company and your services has been discontinued. Find the bill receipt attached in this email and I expect a reply from you at the earliest or I will put a legal charge of mental harassment for you guys and I will do this . And that lawyer Nikhil Nayak is a fraud he calls consumer saying he is an advocate unfortunately he is not i have already shared this email with tikona on Feb 13 and after that also follow up emails were sent however no response from tikona contacted nikhil fraud lawyer too he doesn't reply as well. I need to know what happens to the amount that was to be refunded back on returning back the device . I have returned the device already to your agent long time back and no response still from tikona . I'm awaiting