Tikona — Non connectivity complaint from 17th feb 2016 not resolve till now | |||||
We are using tikona net connectivity from last one year, but I am very sorry to say the service of Tikona network is very bad, and same are there Executive with lot of falls promises. 17th March was My first complain raised, when i got confirmation call from Tikon for connectivity, I clearly said i will confirm only when I get proper connectivity for 3 to 4 day, but the issue continues as its. I had made more than 5 to 6 complain from 17th also 3 times I spoke to Sr.Desk, I was given lot of falls promises like our senior person will visit, we had forwarded complain for top priority and will be resolve immediately, but the story never end. In last 5th month I had repeatedly made N number of complain but the services of Tikona are not improved, nor the Executive standard of handling the customer. Not only your executive but your Sr. Desk are also fooling customer. Today I spoke to Pratik but the story remains the same. As per Pratik, Sheetal Sr. Desk is from recantation dept. and hence the complaint was not on priority, and he from Tec inaction dept. so he has more power... I would request you kindly disconnect the connection immediately on top Priority and refund my amount, My complain no 1-[protected]/ dated - 10th March 2018. My complain no for 17th Feb[protected] I think either the treatment given to employees is such that they handle customer with such a bad treatment. Or the quality Was this information helpful? | |||||
Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Dear Subscriber,
This is a gentle reminder to follow-up on your concern listed on Mar 10, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMR1157 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Mar 10, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMR1157 in the subject line.
Regards,
Tikona Care
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Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMR1157 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care