[Resolved] Tikona — Non-fulfillment of services and no customer care response

Pranjal Vedant

from Mumbai, Maharashtra

Address:	400095
Website:	www.tikona.in

The company is downgrading my internet speed from primary to secondary even before my data limit is exceeded. Company don't provide internet for 3-4 hours a day intermittently. Call is not picked by customer care, only automated voice keeps playing. Toll free number is not mentioned on the website. The customer care number mentioned on the website looks like toll free but it is paid number.

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Aug 30, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2016

Tikona Digital Networks Customer Care's response Dear Pranjal,

Greetings from Tikona.

Please be assured that your concern listed July 8, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care