[Resolved] Tikona — Non-fulfillment of services | |||||
After the last complaint my plan was changed from 5gb to 10gb. My complaint was there was change in the speed from primary to secondary despite not reaching the download limit. This time, my speed has become secondary at 6 gb despite having the plan of 10 gb. I have downloaded the session data from tikona website as the proof. Please suggest, how to approach the court for the same. Also, there is no one to pick the phone on the customer support number which is a paid number and always have automated answer. Was this information helpful? | |||||
Aug 27, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Jul 19, 2016 Tikona Digital Networks Customer Care's response Dear Pranjal, Greetings from Tikona. Please be assured that your concern listed July 18, 2016 has been noted and our team is working on addressing the same. Regards, Tikona Care Verified Support Jul 25, 2016 Tikona Digital Networks Customer Care's response Dear Pranjal, Greetings from Tikona. With regards to your concern, we are monitoring your account since last couple of days and confirm your Tikona services are working fine. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care | |||||
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