[Resolved]  Tikona — Non functioning of broadband [protected]

Dear sir / madam

I am fed up with your broadband connection. I have requested several times on your customercare numberto disconnect my connection and refund my amount. No body is listening to me. They are just insisting to carry on eith your services.

Please disconnect the connection at the earliest, i shall be highly obliged

Vikaas sharma

No body picks your customer care number which is said to be working 24×7. What kind of service you people are providing. Very strange.

Is there anybody to listen my complaint
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Dec 2, 2016
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2016
Tikona Digital Networks Customer Care's response
Dear Mr. Sharma,

Greetings from Tikona.

Your account disconnection request is in progress and your account will be terminated shortly.
Post termination the devices will be recovered from your premises and full and final amount will be concluded.

Regards
Tikona Care
Verified Support
Oct 30, 2016
Tikona Digital Networks Customer Care's response
Dear Mr. Sharma,

Greetings from Tikona.

Kindly note, the technical issue reported by you has been successfully resolved.
Currently you are able to access uninterrupted services and no issue is observed in the backend.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
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