[Resolved]  Tikona — Non provision of Wifi service in spite of full payment being paid

Address:Mumbai City, Maharashtra, 401202
Website:www.tikona.in

Customer id - [protected]. Payment for this connection was made on 3rd june 2016 by us. Your technicians botched up the installation procedure, consequently till today being 5th june 2016, i. E. 3 days since i made the full payment the wifi connection has yet not started. From 3 days continuosly i m being provided no assistance either from your technicians nor customer care attendants. I m deeply disappointed by such lack of professional conduct and non provision of service from tikona. Either start my wifi connection within 24 hrs or refund my money so that i can avail such service from a better professional wifi service provider.
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Aug 5, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Comments

Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed June 5, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Shetty,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in’

Regards,
Tikona Care.

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