[Resolved]  Tikona — Non working of internet connection 15 days

Address:

Thane, Maharashtra, 401105

I am using tikona service with user id [protected] but from 15-20 days I am not able to connect to the network (also from yesterday frequent disconnection) for the same I have also tried to contact customer care a number of times but automatic complaint number is provided and I am not allowed to talk to the customer care.

I am daily calling to customer care and have to wait for hours to talk to any executive. After waiting for hours call dropped off without any resolution. This is happening on daily basis. I have also raised disconnection request which is also not taken into consideration. Tikona is the most pathetic service provider I have ever seen.

My issue is not resolved till now. No engineer has visited the site.

I am not be able to connect from 19-20th June 2016.


I have also asked for the waive off but the same is also not provided.

Please consider this as urgent as I cannot handle this anymore your pathetic services.

Please help to resolve this issue on immediate basis.

Why should I pay If I am nor getting the services or else please disconnect my connection at the earliest.