[Resolved] Tikona — Not able to connebt to internet

ashimani

from Mumbai, Maharashtra

Address:

Pune, Maharashtra, 411061

I am using LAN connection. I am not able to connect to internet. It is showing unidentified network.
When i call customer care only telepromter speaks, I am not able to conatct customer care executive. Kindly do the needful. My internet is off since 2 days.
Connection gets lost frequently. When in morning I start the adaptor it does not connect. I have done resetting adaptor, switched off-on adaptor, every time it doesn't work and I have to do it frequently. Kindly look into the same. and resolve.

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Aug 25, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed July 5, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Verified Support

Jul 11, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Sadaphal,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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Comments

ashimani

from Mumbai, Maharashtra

Thank you for reverting. Engineer has come and catered for the query. But for mean time problem was resolved, still I am not able to connect to internet. Please get the complete solution. I am not able to talk to tikona customer care executive also. Only teleprompter message plays whenever I called. Kindly help. No internet connection is affecting my work . Hope you understand. Thank you.