[Resolved]  Tikona — Not accepting cancellation request after conformation of technical issues from tikona area manager.[Siganl issue with Tikona tower to my house]

Address:Bangalore, Karnataka

My user id is [protected]. I am not able to use internet from past 2 month. I have called tikona customer care hundreds of times. Last month tikona area manager visited my house to check signal availability. He confirmed that signal availability in our house is not good.Finally i have requested for cancellations of my connection. After one month of duration also they are not ready to disconnect. I have not used internet for last two month, but they are sending bills on every month. Why should i pay for you now. Please do cancellation of my connection as soon as possible . I requested for wavier several times in last two month bills.They are not responding properly.
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Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Comments

Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed Jul 31, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Subscriber,

Greetings from Tikona.

With regards to your concern, we confirm that your disconnection request is in process.

Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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