[Resolved]  Tikona — Not Cancelling my connection even after SLA reached.

Address:Bangalore, Karnataka

Dear Sir/Madam, I have tikona broad band connection. I have opted for cancellation of connection my connection [protected] on 8th Dec 2014, Still they did not cancelled my connection. My bill will generate on 26th Dec 2014. After bill generation, tikona rowdy's will call and ask for money. I have called 10 times for cancellation of connection. They will tell, we will do with in 24 hrs like that from past 4 days. Tikona is giving very bad response to all customers. I have fed up with this kind of service. Even customer care executivies are very worst to speak with people. So, please file case on Tikona for this cancellation of request. Thanks, Ranga Rajesh Kumar.
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Aug 8, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Comments

Dear Ranga,

Greetings from Tikona.

Please be assured that your concern listed Dec 23, 2014 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Kumar,

Greetings from Tikona.

We have noted your feedback and will share the same with our respective team.

With regards to your concern, we confirm that your Tikona service has been terminated.

With regards to your concern, we would like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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