[Resolved]  Tikona — Not collecting the device & refund payment saying the process will take one or teo months.....

Address:New Delhi, Delhi

Dear sir, After a long silence I hear any from Tikona who reply my mail. But the issue is stated as same. I call to your customer care to take return your device & refund my money. But THEY ARE SAYING THEY WILL SEND ME A FULL & FINAL SETTLEMENT MAIL AND THE MAIL WILL TAKE 15 DAYS AND ITS AFTER THEY WILL COLLECT HIS DEVICE AFTER COLLECTING DEVICE IN MORE 30 DAYS THEY WILL REFUND THE PAYMENT. Its means the company will take 2 months. I really fed up this company. If any body is responsible please do his efforts & refund my money immediately. I ask Tikona Company they are taking 2 to 3 months for refunding money is they will refund the money with interest????????????. Please solve this issue immediately not take one or two days. Regards. Mahipal Singh Rautela
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Aug 8, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Mahipal,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAP1632 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

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