[Resolved] Tikona — Not Connecting to Internet ISP-TIKONA
M
mm8806701
from Delhi, Delhi
Address:
New Delhi, Delhi
I am Ramesh Chand Meena from Delhi and i have bought a internet connection almost 20 days ago.the connection works properly but after 5 days the net is not connecting and i have called customer care too many times but all the workers give me time to resolve my problem in 2 hors or 8 hours but after 10 days they assign me a technical engineer(Suffered 10 days without internet connection) .then technical says me there is problem in AP(Access Point) but after 3 days the problem is resolved they called me and i replied them positively but the net works only for 3 hours approx then again net is not connecting. They Funded 2810 RS. from me and there service is not even of 1 rs..
I want you to REfund my money or Repair my connection and give me more 10 days on which internet dosn't worked.if you want proof that my net is not working check your database or ask your customer care workers or check there record.
i want refund or i will go to Consumer court to refund my Money.
Mob- [protected]
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Aug 8, 2021
Complaint marked as Resolved
Tikona Digital Networks customer support has been notified about the posted complaint.
Apr 09, 2015
Updated by mm8806701 some time net works for 1 hour but speed is 512 KBPS and i have 2Mbps plan
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Greetings from Tikona.
Please be assured that your concern listed Apr 9, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care