Tikona — Not disconnecting even after so many disconnection requests | |||||
Dear Sir/Madam, I have requested to disconnect my internet connection from 18th of August 2015. Even after making couple of complaints previously nothing has changed from Tikona Digital Networks & still i am getting the monthly bills. i have received a mail from Braja Kishor (Customer care Executive) saying that my internet will be disconnected and i won't be charged furthuer. even after that i am receiving bills. I am ready to pay full and final settlement as long as it is calculated pro rata basis till 18th of August 2015 (it is the date when i noticed tikona to disconnect my services). My customer ID: [protected] I hope this issue will sort out now. Regards, Srinivas Was this information helpful? | |||||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
Hi.
Can you tell me when canthe problem will be resolved? Because it has been 6months since I requested for disconnection. I am sure that I will not pay anything from my 1st disconnection request and I can be reached on my registered mail Id only.
Can you tell me when canthe problem will be resolved? Because it has been 6months since I requested for disconnection. I am sure that I will not pay anything from my 1st disconnection request and I can be reached on my registered mail Id only.
Dear Srinivas,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
is this tikona doing a business or gambling with common man's money? i told that i am out of india & asked to pay the full bill without providing the how you calculated my bill. you send a legal demand notice with lawyer's name & phone number not your company employee number? i got this number namitha sharma, delhi lawyer when i call her she said that she is filing the complaint even though i said that i am paying the money.
STOP HARASSING THE COMMON MAN.
I HOPE I WON'T GET ANY MAIL FROM TIKONA FROM NOW ON.
STOP HARASSING THE COMMON MAN.
I HOPE I WON'T GET ANY MAIL FROM TIKONA FROM NOW ON.
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Jan 23, 2016 has been noted and our team is working on addressing the same.
Regards,
Tikona Care