[Resolved] Tikona — Not disconnecting internet

settyspu

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560054
Website:	www.tikona.in

Horrible experience with Tikona, just used for 10days after connection without any issues, from 11 day started disconnecting.Almost everyday i use to complaint for not connecting internet and there was frequent disconnection of internet.Finally just after 1.5 month o[censored]sing with lot of issues March 28 I requested for disconnection but it is not yet disconnected and almost everyday tikona customer care people call and ask me to take low rental plans. Seriously frustrated from them. Not disconnecting also and not stopped calling also

Was this information helpful?

No (0)

Yes (0)

May 21, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Setty,

Greetings from Tikona.

With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same.

Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id.

For any further issues/queries, please contact us on our Customercare number[protected].

Regards,
Tikona Care.