[Resolved]  Tikona — Not Disconnecting my connection

Same complaint -- tikona is not closing the account . i have send multiple mails to all the costumer care emails, even to something called a Appellate authority ( Somebody called J Nair) .all they say is we have acknowledged your email..
but no action, i have tried beg and plead with these guys but they will answer.
At the most they do is give missed call to your number, even if you pick up they will disconnect, if you call back there is no answer .

they will not disconnect your connection and then keep sending bills .. i guess i should now be waiting for some bill collector to call or some fake lawyer to call so that these guys can extract money .

It all aligns with " Anything can happen in India" "It is the land of opportunity "
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Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAU0062 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Subscriber,

This is a gentle reminder to follow-up on your concern listed on Aug 3, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAU0062 in the subject line.

Regards,
Tikona Care

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