Address: | Ahmedabad, Gujarat, 380008 | Website: | www.tikona.in |
Hello Sir,
I am Robert Christian. I am writing this as I have registered my request to tikona for disconnecting my connection on August 29, 2016 (reference request ID given by them : 1-424a540696). But today, Friday after 4 days still they haven't contact me for the same. The person on call told me that in working next 72 hours their employee will contact me but still I haven't received any call from them. Moreover, they are sending me message like this "Your Tikona account is charged 5paise/[protected]@ 4 MBPS. Since you are using the service, we suggest you move to old plan to avoid high billing. Call[protected] immdly."
When I asked them they told me that your service has been already disconnected. Then my question is why they people are sending me this kind of message?
Request you to look into this.
Thanks & Regards,
Robert Christian Was this information helpful? |
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