[Resolved] Tikona — Not disconnecting my services even after multiple requests | |||
I am totally fed up of complaining again & again to customer care but i don't see any results. I had made a disconnection request way back in the month of august but i feel i am being cheated, every time i call customer care executives give me the same reply saying its under process or they ask why do you want to disconnect. Is this how tikona treats their customer? Why would anyone want to use your services after facing such horrible customer experience. Your company's prime focus should be on serving your customers properly not on harassing or torturing them. I am totally fed up mailing customer care & making repeated calls. Disconnection Request Id: 1-[protected] User ID:[protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Mr. Jha,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Sept 22, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care