[Resolved]  Tikona — Not disconnecting net and harassing for payments with again and again calls

Address:Mumbai City, Maharashtra
Website:www.tikona.in

Hello Team, I was using tikona net service for 4MBPS plan and after few months i complained for disconnecting thier service on 11st august as Request Number 1-[protected], dated : 8/11/2015 08:32:46 PM and made the paymets for the same till 6th of September, but they are still not terminating my connection and increasing bill cycle every months and call many times for the payments which makes no sence. As i did complain on 11th of August then how this can take such a long time to terminate connection. What kind of policy they are following to terminate connection. Disgusting service and thier services.. Tikona connection- [protected] Please do the needfull... They are saying.. do the payments else you will get legal notice... what this nonsence!!..
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Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Suryakant,

Greetings from Tikona.

Please be assured that your concern listed Dec 8, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Dubey,

Greetings from Tikona.

With regards to your concern, we confirm that your disconnection request is in process.

Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.inRegards

Regards,
Tikona Care

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