Tikona — Not even used once Billed 2304.78Rs for cancellation request, due to technical non feasibility for setup - scam - unethical - SHOULD BE BANNED

Address:

Chennai, Tamil Nadu

Hi, I had a new setup for Tikona from agent (name Rajesh - Mob - [protected]) (NEVER CALL OR GET CONNECTION FROM HIM EVER... SUCH A USELESS AND ARROGANT GUY)... SRF Number [protected] Name JAVID HUSSAIN registered in my dad mobile number - [protected] My mobile number - [protected] (You can call me to this number anytime) Customer Account Number[protected] Billing Account Number[protected] USER ID [protected] It took a week for them to setup the device and make everything operational(May 31 around 8PM), next day itself the internet was completely gone and I tried email to customer care, Apellate authority (Nair) and even reached out the same guy Rajesh to help me out. Then I waited patiently for them to reach me out. Took several days still nobody helped, again contacted customer care they said the (useless) device doesn't signal from tower, I opted for cancellation of service (Req # 1-[protected]). Then after few days technical support guy came to my place and tried to fix the problem and begged to give one more chance (HIS MOBILE NUMBER - [protected]) keeping for records. I said okay and he confirmed that there is a disturbance and the device doesn't pickup signal due to interference between two different tikona towers. I asked for a full refund and he said he will arrange that. I called and confirmed with tikona agent (customer care) stating that they will give a full refund for non technical feasibility, I was assured that atleast i'll get my investment back. Now I received a bill for about 2304.78 Rs for using tikona service for even few hours, such a ripoff (unethical and scam)? (attached for reference) STILL NOBODY RESOLVED THIS PROBLEM AND I HAVEN'T EVEN USED IT FOR BROWSING OR ANYTHING. SUCH A DISAPPOINTMENT... :@ TIKONA IS A --SCAM - unethical -CHEATERS - FRAUD COMPANY - SHOULD BE BANNED PERMANENTLY FOR CHEATING CUSTOMERS BASED ON THEIR RESPONSE I'LL LOG A COMPLAINT IN CONSUMER COURT. I HAVE ALL THE PROOFS TO SIGN A PETITION.. Can someone call me @ [protected] and provide reason? Regards, Javid Hussain