[Resolved] Tikona — Not getting internet connection connection after paying advance money

rajendrakumarl

from Puducherry, Puducherry

Address:	Chennai, Tamil Nadu, 600037
Website:	www.tikona.in

I have paid an amount of Rs. 2796/ for getting tikona internet connection with 50 GB capacity and 4 MBPS speed.After installation on 14th Nov 2015, only on 17th Nov 2015, I was provided with net connection after making so many complaints. But the connection worked for one day only.From the very next day again total connection gone off. I have made complaint for the past three days to the Tikona customer care. Every day, they are telling that within 8 hours the problem will be resolved. But no solution was there for my complaint. Hence I request to you to take revert my connection back and return my amount of Rs. 2796/ early . Thank you, L.Rajendrakumar [protected]

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Aug 8, 2021

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

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Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Rajendra,

Greetings from Tikona.

Please be assured that your concern listed Nov 22, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Rajendrakumar,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care