Tikona — Not getting internet from last 24 hrs

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I want to file a complaint against my tikona internet is lost from last 24 hrs or more
And i am trying to contact but your helpline number is continues showing busy, i recently recharged my plan, and you started again that some problem, now i have to file complaint on regular basis, you start harassing me again
If you are not able to provide service properly plz come and remove your device and return my money back, i dont want to continue with your service, pathetic service, fooling your customer and wasting time
Rply me as soon as possible
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    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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