[Resolved]  Tikona — Not happy with Installation service

Address:Thane, Maharashtra
Website:Tikona

My name is Michael David-[protected] decided to select Tikona as its very well known for its Wifi Connection and sevice, So I came in Contact with Mr.Raj Dubey- [protected] (Virar) and he convinced me for Connection. On 10th Oct'15 Engineer from Tikona had come for Installation at 9.30am morning his name was Dharmendra. He started his work as the time was passing I had told him I would leave by 10.30 from home. so he was fast in his work and did his best to complete before 10.30 but still little work was pending. I must really bring into your notice is he left the wiring work incomplete and did not clip the wire on the sidewall. Such an irridiculous service I have never experienced from any company. Engineer said my job is only forn installation and not do any cliping or proper wiring. Since now I, ve already invested and paid money for 3months I will use it and after months I don't want Tikona service forever. Kindly come and remove the Connection. Warm Regards, Michael David,
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Aug 9, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Michael,

Greetings from Tikona.

Please be assured that your concern listed Oct 14, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. David,

Greetings from Tikona.

With regards to your concern, We are monitoring your account since last couple of days and confirm your Tikona services are working fine.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in


Regards,
Tikona Care

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