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Tikona Digital Networks

[Resolved]  Tikona — not happy with the service, please my money back

Address:560084

Hi,

There is no internet connection from past 1 month, i have raised multiple service requests but proper resolution was not provided.

I'm so fed up with raising service tickets and really not happy with tikona and i'm going for someother broadband service. I feel so cheated and betrayed by tikona, please refund my money back. I have gone through enough harassment and mental torture with your bad service

Let me know when i'll get my money back.

Regards,
Latha
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Nov 6, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2017
Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We would like to inform you that resolution of your technical complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care.
Verified Support
Oct 05, 2017
Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

With regards to your concern, we will not be able to process termination request on the basis of your post received on this Forum due to validation purpose.

We request you to send us an email to [protected]@tikona.in from your registered email id or you can call our Customercare from your registered mobile number to raise a request for termination.

For any further issues/queries, please contact us on our Customercare number[protected].

Regards,
Tikona Care.
Complaint comments 
1 Comment

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Comments

One weekend my husband was supposed to work from home, I had told your technical person to resolve the issue within that weekend. They couldn't resolve the issue, my husband missed a critical meeting because of poor service from Tikona.
Immediately we went to ACT broadband connection.
I don't want any techincal issue to be resolved.

I want my money to be refunded. Please do this on a priority basis.
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    +91 22 6119 1700 [Non Technical Queries]
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    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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