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Tikona Digital Networks

[Resolved]  Tikona — Not processing disconnection Request

Address:Gurgaon, Haryana

I have called so many times to customer care, all the time i get the same respose that your request is under processing...their confirmation call also came..but after that also the bill got generated. My request no is:-1-[protected]..even escallation no was provided to me after so many call and wastage of time.. escallation no:-1-[protected]... I want simple answer why full and final mail is not provided to me even after 1 months from the rejection request. Also the customer care executive do not provide the correct information.. Request you to take necessay action ASAP.
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Aug 7, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Comments

Dear Vibhor,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAP0363 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Reply
Dear Vibhor,

This is a gentle reminder to follow-up on your concern listed on Apr 3, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAP0363 in the subject line.

Regards,
Tikona Care
Reply
Dear Vibhor,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care
Reply

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