Tikona — Not proper services and complaint resolution

Address:Mumbai City, Maharashtra, 401209
Website:www.tikona.in

Myself Kailash Using tikona digital networks ( user id [protected]). form the Last 2yrs it was good. but from the last 2 months they started harassing me. the net speed is not proper and their technical support team in not very helpful.. Everytime i called regarding the problem they told me that sir give us 24 hrs Your problem will be resolved But my problem never gets resolved. And they sent the Bill exactly on Time And if i dont pay they Suspended the service. Pls help
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Kailash,

Greetings from Tikona.

Please be assured that your concern listed Dec 13, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Kailash,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

Also, we request you to refer the link below for ways to optimize the speed:

http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digita...

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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