[Resolved] Tikona — Not provided services

drmahendra

Address:	New Delhi, Delhi, 110076
Website:	www.tikona.in

I want to bring your attention to the problem faced by me due to "TIKONA BROADBAND'S POOR SERVICE ".
I opted Tikona's wifi service on 24th September nd since then I continuously facing trouble on network issues, the speed is at its lowest nd everything just keep buffering which results in unnecessary wastage of time nd this lead to delays in some important task. I even tried to contact customer care but response was unsatisfactory, I asked them to stop the service nd refund the remaining amount, but they neglected the issues by giving excuse that wrong installation has been done. At last I requested to stop my services and they replied that they convert it into lifetime free rental but will not permanently stop connection. They also did fraud in instalment of wifi router by charging double rate as compare to market prize. So I request u all "beware of TIKONA ". I had worst experience with Tikona.

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Dec 12, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona User ID details. We have assigned a reference number # TIKNOV07962 to your case.

Request you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Verified Support

Nov 09, 2016

Tikona Digital Networks Customer Care's response Gentle Reminder

Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on Nov 7, 2016. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKNOV07962 in the subject line.

Regards,
Tikona Care

Verified Support

Nov 10, 2016

Tikona Digital Networks Customer Care's response Final response

Dear Subscriber,

Greetings from Tikona.

We have not received your information. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care