Tikona — Not providing disconnection information and keeps delaying

Tikona — Not providing disconnection information and keeps delaying

S Saurabh Nemade from Pune, Maharashtra Apr 2, 2023 Dec 31, 2023 This thread was updated on Dec 31, 2023

I have requested disconnection from tikona services over legally binding document (email on 14 march 2023) which is not yet replied by them. I want to terminate the connection effective immediately and for saving the future harassment from tikona in name of "outstanding bills" which I read over internet, I want all details on email including the date of pickup of devices and service ending date. They are not respecting my right to terminate their service. I've briefly mentioned in email why I want to terminate the service which has low quality since last 4 years. I do not want to negotiate on the speed or resolution of issue anymore. I want disconnection and confirmation of same over email which is valid in the court. Reply to my email address. DO NOT CLOSE THIS REQUEST UNTIL YOU REPLY MY EMAIL WITH KEEPING ALL THE AUTHORITIES IN CC WITH EXACT TERMINATION DATE AND LAST BILLING CYCLE MONTH ALONG WITH YEAR MENTIONED CLEARLY. Was this information helpful? No (0) Yes (0)
Tikona Digital Networks customer support has been notified about the posted complaint.
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Comments

Saurabh Nemade

from Pune, Maharashtra

Apr 2, 2023

@Tikona Following is the exact reason why I want reply on email :
https://www.consumercomplaints.in/tikona-tikona-is-trying-to-extort-money-from-f...⇄

To avoid such bad practices by your organisation, reply to my email with exact date and time of disconnection and last billing cycle along with month and year mentioned clearly. And don't post the reply saying to open issue on forums.tikona.in. I want the communication on the medium which is not controlled by TIKONA so that my posts will not be deleted. Reply to my email which is legally binding document valid in court.

cons123

Dec 31, 2023

https://consumerhelpline.gov.in/images/nch-number.png

Lodge a complaint on this site. You can call 1915 or [protected]

Shut this company, arrest owners and management, freeze all their financial accounts.

As per process unsubscribe option should be available, account deletion should be allowed via the app. No one can sell service you do not want

put an FIR in police station as well.

If possible also file a consumer court case.