[Resolved] Tikona — Not Providing proper Service and also charging Unnecessary Bill | |||
Hi Sir, My name Is Pritam Kale and I am registered user of Tikona, at the time of installation they promises to provide service but they didn't and also not responding properly to our complaint registered and after few month there Field engg is come to meet us and say that they are not able to provide service in our area and now they are disconnecting their connection and going to refund us amount of installation but after that they disconnect our service and forwarded mail to us saying that bill of 600 RS and something and also giving us warning that if we will not give them back their access point then they will charge us 1500 rs but they didn't say anything about our refundable money. After that I have registered 2 complaint on there portal but there is no response from there side also we have call them but from them no one will came to meet us, and now they are saying that we need pay all the money including there Unnecessary bill and penalty charge and if we will not pay them and they are warning us that we need to pay that and if we will not then they will do anything with. we are looking towards for help from your side. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Akshay,
This is a gentle reminder to follow-up on your concern listed on Feb 3, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKFB0305 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Feb 3, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKFB0305 in the subject line.
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKFB0305 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care