Tikona — Not recovering their modem even after 72 hours had spent and delaying my refund money

Address:New Delhi, Delhi

Tikona User Id: [protected] I have called to Tikona customer care to recover their modem asap, but they advise me in 72 hous I will get a mail from Tikona and I have to call to a person to requesting for recover their modem. The 72 hours had passed & no mail & no person has come to recover modem... I ask to Tikona persons why you are doing delay to collect your modem. For its my refund payment is delaying because Tikona are saying the that after recovery to their modem recovery confirmation they will process my refund money request... Please take action why they are doing late...
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    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
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    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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