[Resolved]  Tikona — Not refund my amount

Address:Mumbai City, Maharashtra

Name -- Gaurav A shah User id no- [protected] contact no[protected] I took the internet connection on 22/7/2015 and till now my internet services is not working. so i complain in tikona care but they will send technician but then also problem is not resolved so on 24/04/2015 i cancelled internet services. but then also they will generate the bill . but i cannot use any services. so i want to refund my entire money which i already give depoite to tikona service 22/07/2015 of rs.2110 (Including installation charges). I give my user id and contact no. Kindly do the need ful Thanks
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Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Aug 11, 2015
Updated by Lalu shah
Tikona - Not refund my amount


User Lalu shah on Aug 11, 2015
Name -- Gaurav A shah User id no- [protected] contact no[protected] I took the internet connection on 22/7/2015 and till now my internet services is not working. so i complain in tikona care but they will send technician but then also problem is not resolved so on 24/07/2015 i cancelled internet services. but then also they will generate the bill . but i cannot use any services. so i want to refund my entire money which i already give depoite to tikona service 22/07/2015 of rs.2110 (Including installation charges). I give my user id and contact no. Kindly do the need ful Thanks
Complaint comments 

Comments

Dear Lalu,

Greetings from Tikona.

Please be assured that your concern listed Aug 11, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr.Shah,

Greetings from Tikona.

With regards to your concern, we confirm that your disconnection request is in process.

Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards
Tikona care

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