[Resolved] Tikona — Not refunding payment & cont collecting his device saying this process will take more then 1 to 2 monts I need this immediately. | |||
Dear sir, After a long silence I hear any from Tikona who reply my mail. But the issue is stated as same. I call to your customer care to take return your device & refund my money. But THEY ARE SAYING THEY WILL SEND ME A FULL & FINAL SETTLEMENT MAIL AND THE MAIL WILL TAKE 15 DAYS AND ITS AFTER THEY WILL COLLECT HIS DEVICE AFTER COLLECTING DEVICE IN MORE 30 DAYS THEY WILL REFUND THE PAYMENT. Its means the company will take 2 months. I really fed up this company. Please solve this issue immediately not take one or two days. Regards. Mahipal Singh Rautela Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Rautela,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated currently we have arranged an engineer visit at your premises for device recovery.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated currently we have arranged an engineer visit at your premises for device recovery.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Apr 9, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care