[Resolved] Tikona — Not terminating my services.

[email protected]

from Delhi, Delhi

Address:

New Delhi, Delhi, 110008

I parvinder kaur, booked for a broadband services through tikona digital networks in january 2017 with the user id-[protected], & after starting the usage i found that is was not that which was promised to me.. So i asked for the disconnection of my account.. But since february 2017 to till date they are harassing me by sending me mails & messages for the bill. Even after requesting for the termination of the services they are not doing that.. Please help me in this matter..

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Jul 29, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Kaur,

Greetings from Tikona.

With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same.

Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id.

For any further issues/queries, please contact us on our Customercare number[protected].

Regards,
Tikona Care.