[Resolved] Tikona — Not willing to close connection and asking for bill

alokazam

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560076
Website:	www.tikona.in

I paid 4300 for the service for three months, haven't used the services after a month due to multiple disconnections and service delays, after 3 months they have automatically generated a bill and now asking for money for the new bill, the call center people are disrespectful, i had asked them to disconnect the connection, they do not and keep asking me to pay for the connection first, Fed up of these kind of companies, Zero service and will try to extract as much from the consumers by conning them

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Nov 17, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona User ID details. We have assigned a reference number # TIKOCT12744 to your case.

Request you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Verified Support

Oct 14, 2016

Tikona Digital Networks Customer Care's response Gentle Reminder

Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on Oct 12, 2016. Request you to share details in order for us to assist/resolve your concern.

Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKOCT12744 in the subject line.

Regards,
Tikona Care

Verified Support

Oct 17, 2016

Tikona Digital Networks Customer Care's response Final response

Dear Subscriber,

Greetings from Tikona.

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care