[Resolved]  Tikona — Not working at all

Address:Chennai, Tamil Nadu

I am not able to log in to tikona for more than 10 days. The page is not at all opening. I have raised a complaint more than 10 times. Few days before for which I was assigned a engineer . But he didn't came. I have called many times to tikona care but it didn't gave me any resolution. Also I put mail to the concern authority they have also not respond.the worst customer service I ever seen in my life.I called to the people who installed my connection they use un proper words to customers and threatening.due to this problem our business has got impacted.i have recorded all the calls that i have talked to them.Can anyone please advise me what can be done to teach these guys a lesson? as they are not even giving me the legal teams email through which I can send them a legal notice for fraud, harassment and threatening behaviour. Regards. sathish raj.s
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Aug 5, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Sathish,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAP2798 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Sathish,

This is a gentle reminder to follow-up on your concern listed on Apr 22, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAP2798 in the subject line.

Regards,
Tikona Care
Dear Sathish,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care
my tikona id -[protected]
name-sathish raj
contact-[protected]
Dear Sathish,

Greetings from Tikona.

Please be assured that your concern listed Apr 22, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Raj,

Greetings from Tikona.

We have noted your feedback and will share the same with our respective team.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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