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Tikona — Not working since 3 days

Net stopped working 3 days ago. I have received a message with a person name to attend to my query. However that person is not even picking up the call. Customer care number never connects to the technical team. This same thing happened last month.

Complaint Status


[Aug 03, 2020] Tikona Digital Networks customer support has been notified about the posted complaint.
Updated by baba117 Aug 01, 2020
My complaint was automatically closed this evening saying issue has been resolved but yet i am not able to browse. Now i have to raise a complaint again and wait for more days till they keep doing this.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

Same issue since 3-4 days. Feeling helpless. I have been marked absent since 2 days. No Support from TIKONA. my service id is [protected]

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    Customer satisfaction rating
    66%
    Complaints
    4888
    Pending
    1381
    Resolved
    2788
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078