[Resolved] Tikona — One and half month to do the plan change feasibility test

sanjaybethala

from Delhi, Delhi

Address:	560024
Website:	tikona.in

I have raised a request for a plan change on 19th Nov 2015 and till today my plan is not changed. every time I call the customer care one regular answer wait for the feasibility test and how long I should wait?

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Aug 8, 2021

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

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Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sanjay,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKDE3470 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

sanjaybethala

from Delhi, Delhi

Thanks! My contact details as below

Tikona User ID details : [protected]
Mob [protected]

reference number # TIKDE3470

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sanjay,

Greetings from Tikona.

Please be assured that your concern listed Dec 28, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sanjay,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care