[Resolved]  Tikona — Outstanding amount for no reasons

Address:560097
Website:tikona.in

Is recently shifted from 6mbps to 3mbps whose charge is Rs550/- but I received an email to pay outstanding amount of 385.00 for no reasons while I was on my secondary usage plan.
Why should I pay this amount. If you cannot take this b you can cut off my connection permanently. I will not pay any extra money that I didn't sign up for.
CHETNA KUMARI
ID- [protected]
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Apr 18, 2017
Complaint marked as Resolved 
Problem solved
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2017
Tikona Digital Networks Customer Care's response
Dear Ms. Kumari,

Greetings from Tikona.

With regards to your concern, your billing query has been addressed on call.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
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