[Resolved]  Tikona — Over billing from tikona

Address:	Gurgaon, Haryana, 122017
Website:	Tikona

Hi,

My tikona service id no: [protected] & billing account number:[protected]. I have opted their services around 15th october 2015. But after few days only i was facing issue with the internet connection, which was reported to them. The issue was resolved for some time and afterwards it again started creating problems.

After all this i called them up many times in november/december 2015 and told them to stop my services which they agreed but didn't stop it. After few days i received a bill on 30.12.2015 from tikona of rs 1219 which i should not have received. Someone told me to drop a mail to stop their services which i did on 07th january 2016, even after sending e-mail after some days my service were deactivated.

This was not the only thing, i have been tortured mentally by phone calls each day and their executive talking in rude, unethical, inhuman and unprofessional manner. I was even tortured till my limits. Now they have added late fee charges and made the bill as rs. 1819 which is unacceptable, at first place i told them to stop my connection and they sent a bill of 1219 rs and now 1819 rs after late fee. What are they doing to consumers like me.

Today they have sent a demand notice telling me they will take legal action which is unacceptable when the fault is theirs. Company like these are bogus and doing fraud with consumers like me. Kindly look into the issue and help me.

Thanks