[Resolved] Tikona — Overcharge and threats for legal settlement | |||||
Hi, We had a pre paid connection with tikona which costed us 1300 rs per month. Forim the month of June to November the connection was completely down and the company claimed to have a server down problem. With this service we planned to switch connection for which the. Company demanded 1300 rs as settlement which is also done. Now, they are again threatening us for a legal settlement of 85000 with which lies the extra 900 which they claim is outstanding from our end. I'm completely clueless on how we can be charged for a pre paid connection wherein we don't use anything in credit. We also have proofs of payment with us. Tikona customer Id: [protected] Regards, Aadhavi Chandrasekar Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Mr. Chandrasekar,
Greetings from Tikona.
With regards to your concern, we confirm your Tikona service has been terminated.
We would like to inform you that full and final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm your Tikona service has been terminated.
We would like to inform you that full and final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Jan 10, 2016 has been noted and our team is working on addressing the same.
Regards,
Tikona Care